Warning Signs
1. High-Pressure Sales Tactics:
Beware of contractors who use high-pressure sales tactics to push you into making a quick decision. Scammers often prey on homeowners' fears by claiming that immediate repairs are necessary to prevent further damage. Legitimate contractors will provide a detailed estimate and give you time to review your options without pressure.
2. Unsolicited Offers:
Be wary of unsolicited offers from door-to-door salespeople offering roof inspections or repairs. Reputable roofing contractors typically rely on referrals and word-of-mouth advertising rather than soliciting business door-to-door.
Some roofing contractors use canvassing for finding customers in need of services, and some even cold-call, but they will never ask you for the following:
Account information, including any cards or personal details such as social security number
A cashiers check, or any type of money upfront
To come into your home, for any reason
If someone shows up unannounced claiming to have noticed issues with your roof, proceed with caution and do your research before agreeing to anything. Scammers have become so advanced, that they can have a fake website and phone number. If you are interested in accepting their services, take down their information or take one of their handout flyers and do your research. Ask about the company with family and friends and take the time to be sure they are a reputable licensed and bonded company.
3. Lack of Credentials or Documentation:
Always ask for proof of credentials, licenses, insurance, and certifications before hiring a roofing contractor. Scammers may claim to be licensed and insured, but they often lack the proper documentation to back up their claims. Don't be afraid to verify this information independently to ensure you're working with a reputable contractor.
4. Unrealistic Low Bids:
If a contractor offers you a bid that seems too good to be true, it probably is. Scammers may lure homeowners in with unrealistically low prices, only to tack on additional charges once the project is underway. Always get multiple quotes from reputable contractors and be wary of any bids that are significantly lower than the others.
5. Demanding Payment Upfront:
Beware of contractors who demand full payment upfront or ask for cash-only payments. Legitimate contractors typically require a deposit to secure materials and schedule the project, with the remaining balance due upon completion. If a contractor insists on full payment upfront or pressures you to pay in cash, it's a major red flag indicating a potential scam.
By being vigilant and knowing the warning signs of a roofing scam, you can protect yourself and your home from unscrupulous contractors. At Journeyman Exteriors, we're committed to transparency, integrity, and customer satisfaction. If you have any concerns about your roof or suspect you may have been targeted by a scam, don't hesitate to reach out to us for assistance. We're here to help you navigate the process and ensure your home is in good hands.